Admins: Doing it WRONG

Note: Read "Flashback: Withdrew When Not To" first.

There's a small commute (bigger than Antilia, however) that I frequent time-to-time. Many servers, many players that frequent the server in loads, but it has one itty bitty tiny problem. Majority of their admins are irresponsible for their actions and their duties for the commute, along with poor monitoring of these admins.

Mainly one person who recently gotten Head Admin. He was eager, young and naive as a Caesar-salad with arrogance dressing on the side, but very eager to be an admin. He's one of those people where you need to be careful of who you give power to. Give him a gun, he'll do whatever he wants; give him a task, he'll lazily do it while whining about it. In the end, just grumbles and whines about the job HE himself wanted so badly. Well he got the job, and now he's internally regretting it while refusing to admit he hates it.

Let me quote one recent event that happened on December 31, 2014.

Head Admin: I join into the server seeing them in the music room a easter egg that is unlocked quite early in the stage itself so therefore you been there for sometime if the others reached the end plus Panis did spawn as you two were in there so I banned you based on that I joined in late so I couldn't have caught others so I just saw the most recent event of you two doing it therefore ban appeal: Denied

Basically, he banned out of ignorance and irrational thinking. Didn't really stick around long enough to ask "what is going on?" and get the details before he started banning. Let alone could've just slain/kick with a warning if they haven't gotten one prior, and they haven't.

But it doesn't end there on this same event. Another admin was also in that server, but refused to do any action to anyone else doing the same thing.

Player: Players have been doing that for several rounds prior and no action was taken against them. And yet we didn't break the rules, otherwise [admin] would've kicked the players doing it prior, because he was in it with us prior to us getting banned.

He then called out the Head Admin's ignorance and refusal to wait few more seconds to get any details before the sudden-rushed banned in response to his post of denying the ban, despite he gave the ban. The Head Admin's call to deny or allow the appeal shouldn't be that all valid in this case due to bias and conflict of interest.

Player: Again, if there were something wrong with it, the OTHER aforementioned admin would've taken action. This is just a case of you being ignorant about the minutes prior to your arrival, and the map's various functions. Our banning was blatant prejudice, just like I joked about before, but now it's true. Nobody else wants to admit you're wrong because they like to suck the source of power's [censored].
And yet they still don't ban the players who go out of their way to ruin the fun, yet they have time to pull this shit.

The player isn't wrong, at all. He's very accurate, close to the nose even, about this certain Head Admin and other Admins alike.

I heard the Head Admin make complaining remarks in a voice chat prior to his post in a sarcastic tone (which is very common for this teenager) and responded.

Head Admin: Funny enough you think because of my position therefore I am a ignorant when you realize if there was another admin you should report them for not doing their job and we can look into it more but from what I saw was 2 people a spy and medic in the easter egg room after the fact they seem to have been there for sometime if you wanna realize what position I was in seeing this from my view it seemed two people were in their for a good amount of time doing nothing as you could have chosen a song and left. What is also funny you think it is prejudice as I saw what I saw and did what I felt was right due to a server rule being no easter egg rooms allowed as it will cause exploiting and if anyone wants to stand up and say I am wrong go ahead I won't oppose to but as I said it stands as Denied.

Again, since he gave the ban, he doesn't have a say in allowing or denying the appeal. Bias and conflict of interest. Makes me wonder why this commute gets DDoSed at times... surprise surprise these admins are the cause to the effect...

Regardless, that is not the proper way to respond to a post. He still refused to know exactly what happened prior to visiting the server. Of course the player would be angry given this head admin's previous post. Here's how I would've responded (after I had some time to cool down and let the river flow for some time, like a few hours to a day):

I saw you stalling in the music room the instant I joined the server and assumed you were breaking a rule of an exploit on this map. In regards to the rules, I banned you. However, you are right I should've waited a bit longer to find out what was going on, and at least given you a warning, if you weren't given one yet or unclear of what's not allowed on this map, and just slain/kick along with the warning. Care to give a name of this admin that wasn't doing any action to others that were doing the same thing and/or making clear about the rules of that map? We'll investigate from there. In the meantime, I'll like to lift the ban off of you. Don't let it happen again, alright?

Have a nice day.

Or something along those lines. A response an admin should do, not a kid granted the power of god and talk smack like they're all and mighty, and actually not write a long run-on sentance. Even though I said the Head Admin shouldn't have the right to deny or allow the appeal, I did admit it was my mistake for the banning and I was at fault for it, so I was more inclining to lift the ban as I was in the error, despite he was too but I handled it poorly in that case.

In more recent events, today I heard that he was given a report on an admin that hasn't been doing his job for several months and hardly any action has been done to him. It was filed to this Head Admin, of course he ignored it. Went to another head admin, procrastinating it. It then went to the server owner and action was finally done. A normal admin had to file it to the server owner, not a Head Admin or an Officer (which is above Admin), but a normal admin. Makes you wonder who's really playing the role of Admin... not those 2 "Head Admins" that's for sure, especially the one that ignored it, which isn't a huge surprise given his past attitude to others that I've experienced and witnessed.

I would've taken a look at that report soon as I was free or at least respond "I'll look at sometime later today," (or next day depending on hours) if I was too busy with another task, work hours, in a middle of playing with friends, or had to be somewhere really urgent. Just not respond (if I was Online and not Away) or say "got it" and take forever to process it.

When you want to be an admin, you need to prepare yourself mentally for the task at hand and any stress and frustration that'll come your way. If you can't handle it, call it quits before you ruin your own image, that is if you had a good/neutral image to begin with.